Refund Policy

Effective Date: March 16, 2025
Last Updated: March 16, 2025

At Connectmydevices.online, customer satisfaction is our priority. If you are not fully satisfied with our services, please review our Refund Policy below.

1. Eligibility for Refund
Refunds may be issued under the following conditions:
✔ The service was not provided as promised.
✔ Our technicians were unable to resolve the issue.
✔ A refund request is made within 7 days of service completion.

2. Non-Refundable Situations
Refunds will not be provided in the following cases:
❌ The issue is due to hardware failure or an incompatible device.
❌ The problem is caused by poor internet connectivity or third-party restrictions.
❌ The customer fails to follow the troubleshooting steps provided.
❌ A successful service was delivered as agreed upon.

3. Refund Process
✔ To request a refund, contact our support team at support@Connectmydevices.online or call +1 (662)-703-6188.
✔ Provide details of the service and the reason for your refund request.
✔ Refunds will be processed within 5-7 business days after approval.

4. Partial Refunds
In some cases, a partial refund may be issued if only part of the service was completed.

5. Payment Method for Refunds
✔ Refunds will be credited to the original payment method used.
✔ Processing times may vary depending on your bank or payment provider.

6. Contact Us
For any refund-related inquiries, reach out to us:

📍 Address: 268 Scarborough DrBeech Island, SC 29842, USAA
📞 Call us at: +1 (662)-703-6188
📧 Email us at: support@Connectmydevices.online


We value your trust and strive to provide the best service experience. 🚀

How We Work?

At Connectmydevices.online, we follow a simple and hassle-free process to ensure you get the best tech support experience.

1

Contact Us

📞 Call or email us with your issue or setup request. Our team will assess your needs and provide a quick consultation.
2

Diagnosis & Guidance

🔍 We identify the problem and guide you through the best solution, whether it’s installation, troubleshooting, or configuration.
3

Step-by-Step Assistance

🛠️ Our experts provide easy-to-follow instructions via phone, chat, or remote access to help you set up or fix your device.
4

Problem Solved!

✅ Once your device is working perfectly, we ensure everything is optimized for the best performance.

Need help? We’re just a call away! Let’s get your devices up and running smoothly.

Our Services

At Connectmydevices.online, we offer expert assistance for the installation, setup, and troubleshooting of streaming media and smart home devices. Our services are designed to be fast, reliable, and affordable.

📺 Streaming Device Support

✔ Roku, Firestick, Chromecast, Apple TV, and more.
✔ Device setup, activation, and configuration.
✔ Channel installation and troubleshooting.

🏡 Smart Home Device Assistance

✔ Alexa, Google Home, Smart TVs, and IoT devices.
✔ Wi-Fi connectivity and network setup.
✔ Device syncing and troubleshooting.

🔧 Troubleshooting & Technical Support

✔ Fix buffering, connectivity, and streaming issues.
✔ Resolve software and firmware update problems.
✔ Step-by-step guidance for hassle-free solutions.

Frequently asked questions

  • 1. What services do you offer?
  • We provide installation, setup, and troubleshooting for streaming devices (Roku, Firestick, Chromecast, Apple TV, etc.) and smart home gadgets (Alexa, Google Home, Smart TVs, etc.) at affordable prices.
  • 2. How much do your services cost?
  • Our pricing starts at $49.99 for basic setup. Advanced troubleshooting and complete tech support are also available. Check our [Pricing Section] for more details.
  • 3. How do I get support?
  • You can contact us via phone or email. Our experts will guide you step by step to resolve your issue.
  • 4. Do you offer remote support?
  • Yes! We provide remote assistance to help you set up and troubleshoot your devices from the comfort of your home.
  • 5. What if my issue isn’t resolved?
  • We strive for 100% customer satisfaction. If your issue isn’t resolved, we’ll work with you until it’s fixed or provide alternative solutions.
  • 6. Are there any hidden charges?
  • No! Our pricing is transparent and upfront—you only pay for the service you choose.
  • 7. How long does a support session take?
  • Most setups and troubleshooting sessions take 30-60 minutes, depending on the complexity of the issue.
  • 8. What payment methods do you accept?
  • We accept credit/debit cards, PayPal, and other secure online payment options.
  • 💡 Still have questions? Contact us today for expert assistance!
  • 📞 Call us at:+1 (662)-703-6188
  • 📧 Email us at: support@Connectmydevices.online
Address

5822 Mentana St New Carrollton, MD 20784, USA


Contacts

Email: support@Connectmydevices.online
Phone: +1 (662)-703-6188

Links
Feedback

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